Responsible gambling and Swift Casino

At swiftcasinouk.co.uk, responsible gambling information explains the controls available for a Swift Casino account. swiftcasinouk.co.uk cannot apply a limit, block casino access or arrange repayment of a balance. Swift Casino support handles those requests.

Adult access

Swift Casino accepts players aged 18 or above. Age checks use automated processes and manual verification, and accounts belonging to children are closed immediately. Access to self-exclusion and player-limitation features may depend on completed identity checks. Contact casino support if verification is preventing access to a restriction you need.

Limiting deposits

Daily, weekly and monthly deposit limits are available during registration and can be changed through My Account. Where several limits apply, the tightest restriction controls the amount that can be deposited. Lowering a limit takes effect immediately. Raising it involves a delay of 24 hours.

Deposit limits apply separately to each account. A limit chosen for Swift Casino does not automatically set the same amount on every other account under the licence.

Short breaks from play

Freeze or cooling-off periods can last 24 hours or between one and six weeks. The restriction covers only the account on which it is placed. That account becomes active again when the selected break ends.

Player Limitation is available within My Account, and casino support can help with the process. A limitation request forfeits bonuses, cashback and personal offers. Loyalty points may also be removed and the loyalty level reduced to the lowest tier.

Self-exclusion

Swift Casino self-exclusion runs from six months to five years and extends to other known accounts covered by the same licence. Longer periods of one, two, three, four or five years can be arranged through support.

Self-exclusion blocks gambling and deposits, and stops marketing. Removal from marketing lists can take as long as 24 hours. The account remains restricted after the exclusion period ends. Reopening requires an active request by telephone or in person, followed by a further 24-hour cooling-off period.

Ordinary account closure is a different option. Where gambling addiction is the concern, use self-exclusion or GamStop. For access to funds in an excluded or blocked account, contact Swift Casino support rather than asking swiftcasinouk.co.uk to process a withdrawal.

Keeping track of play

A reality check displays a reminder after a chosen number of minutes. It can be configured in My Account or through casino support. The reminder offers options to continue, view game history or close the game. Its timer restarts when a new game opens.

SafeMate shows spending, wins, losses and playing time over the previous six months. It includes a risk score and personalised messages, and combines activity from accounts at other SkillOnNet casinos. A self-assessment test is also available.

Independent support

[GamStop](https://www.gamstop.co.uk/) provides a separate registration route for gambling exclusion across licensed sites in Great Britain. [GamCare](https://www.gamcare.org.uk/) and [BeGambleAware](https://www.begambleaware.org/) provide gambling-related information and support options.

The National Gambling Helpline is available on 0808 8020 133, without a call charge, at any hour. These support routes serve a different purpose from requests to change a Swift Casino account.