Swift Casino terms and conditions

At swiftcasinouk.co.uk, this page explains the conditions that apply to a Swift Casino account. Casino transactions and account decisions belong to Swift Casino. swiftcasinouk.co.uk does not accept deposits, release withdrawals or change gambling restrictions. Questions about the content on swiftcasinouk.co.uk can be sent to [email protected].

Eligibility and operator

Swift Casino is operated by Skill on Net Ltd. Its Gambling Commission account for Great Britain is 39326. Participation is limited to players from Great Britain who are at least 18. A higher minimum age applies where required by the player's jurisdiction.

Accounts used by children are closed, and winnings from their deposits are forfeited. Deposits are returned through the original payment method. Where that cannot be done, repayment goes to a legal guardian whose status has been verified. Employees and their relatives are not permitted to play.

Account verification

Swift Casino attempts an automated check of registration details before allowing deposits or gambling. If this check fails, identity documentation and a recent utility bill must be uploaded. Depositing and playing remain unavailable until the documents have been verified.

Verification material must go through Upload Docs within the casino account's personal area. Other submission routes are not accepted. Swift Casino may also request evidence concerning employment, financial circumstances, the origin of money and gambling activity. An account can remain suspended while required verification is outstanding.

Opening multiple accounts under another name is treated as abuse. Consequences include suspension, removal of bonus funds and cancellation of winnings. Anti-money-laundering checks may also lead to restrictions on deposits, withdrawals or play.

Deposits and payment ownership

Money paid into a casino account must come from a payment source held in the player's own name. Payment limits can depend on the method and the player's history. The cashier displays the minimum amounts for each deposit and withdrawal method, while deposit-based promotions have their own qualifying amounts.

Except for wire transfers, deposits become effective once the payment processor confirms success. A payment made using someone else's method can result in further deposits being blocked, winnings being cancelled and the deposit being returned. Money already spent following that deposit is not refunded.

Repeated deposits and withdrawals without corresponding betting, or with only low-risk bets, can attract bank charges of 15% before account closure. Transfers of money between players are prohibited.

Requesting a withdrawal

A successful deposit is required before a real-money account can receive a withdrawal. Requests must be entered on the withdrawal screen inside the casino. Sending an email or making a telephone request does not submit a valid withdrawal.

An individual transaction amount is assigned when the account is registered and displayed in the withdrawal screen's more info area. Swift Casino places no limit on the number of withdrawal transactions over a day, week or month. Support can consider requests for a different transaction amount.

If the depositing method cannot receive payouts, another method belonging to the player must be fully verified. Swift Casino can use an available payment method after confirming ownership. The processing target is a few hours, but wins of £5,000 or more and jackpots may require additional checking and take longer.

Withdrawal charges and checks

Card and online-wallet withdrawals have no charge. Wire transfers carry a £10 fee, waived when the amount exceeds £500, and have a £50 minimum. These charges can change.

Before releasing a withdrawal, Swift Casino reviews play for breaches of account and bonus conditions. A congratulatory message does not mean this review has been completed. Processing can also wait for confirmation of an outstanding deposit. If the deposited money fails to arrive within 24 hours, winnings generated from it are cancelled.

Where a payout cannot be made through the selected method and no alternative details are available, the requested amount returns to the casino balance after seven days.

Bonuses and withdrawals

Welcome offers are subject to an automatic registration review. An account found ineligible for bonuses receives an email when it is created. Promotional conditions take priority over general account terms where they conflict.

An active bonus does not prevent a withdrawal, but withdrawing requires cancellation of the complete bonus balance, including winnings earned from that bonus. The personal area provides a way to cancel it at any time. These account actions are handled within Swift Casino, not by emailing swiftcasinouk.co.uk.

Inactive accounts and closure

After 12 consecutive months without account access, an account becomes inactive and may incur a monthly charge of up to £5. Charges are taken from the balance, stop at zero and do not apply to an empty account. Before charging, Swift Casino attempts repayment through the last payment method. If that is impossible, an email is sent 30 days before the fee begins.

Logging in reactivates an inactive account. Ordinary account closure is available through Player Limitation or casino support. A closed account still permits withdrawal requests and access to transaction history. Gambling-related concerns call for self-exclusion or GamStop rather than ordinary closure.

Complaints and contract changes

Send casino complaints to Swift Casino support in writing, including the username, full name, relevant timing and an explanation. Unresolved matters can be escalated to a supervisor or manager, with a decision within 96 hours.

Swift Casino communicates material contract changes before they take effect. Where translated terms differ, the English wording takes priority. Questions about an account decision should remain with casino support so that the complaint reaches the service responsible for it.